Consider a Company’s Motivation
Posted On: April 27th, 2010 @ 14:40PM
By Michael Benstock
Chief Executive Officer
Superior Surgical
So you want to be an intern? You call the human resources department of a company and ask, “Do you hire interns?” They say “yes.” What do you do next?
Most likely you hang up and immediately begin to prepare your cover letter and resume without a second thought. However, you may have ALREADY forgotten a key component in preparing to present yourself to this company.
Consider this: before hanging up with the human resources representative, ask him or her “What is the company’s motivation for having an internship program?” I am assured by my senior director of human resources and by my own experience of 30 years that this question is (almost) never asked. It is probably the most important second question a perspective intern can ask as it will help you determine if you are a correct fit for the company’s program and if the company is preparing to offer a real learning experience or if they are more interested in receiving cheap (or sometimes free) labor. Also, if you get a thoughtful answer to that question you can better present yourself properly in the cover letter and to those who will interview you.
As you may already know, or as you’ll learn from asking the above question and experience, internship programs serve companies in many different ways. Sometimes it is how a CEO feels he can reinvest in the youth in his or her community– perhaps an opportunity offered to him when he was younger was life changing and he would like to offer the same for another person. Often times it is simply a means of filling jobs during peak periods (i.e. summer or holiday season). For many companies it is a recruitment tactic to help identify superstars, while other companies may offer internships to children of employees to increase employee loyalty. Whatever the reason, and there are many, it is imperative that you understand a company’s motivations if you want to be successful.
An internship is an opportunity to learn, to be part of a world that you might want to be a part of after you graduate and to be evaluated by people within a company so that you might actually land a job upon your graduation. It is an opportunity to hone your skills as an employee in a field that might be your chosen career. At the very least, the job you might be offered at the end of an internship once you graduate from college can be your safety net. However, before any of that can happen, you must get your foot in the door and get the internship. Here are some other tips for landing your dream internship:
· Put together a professional resume. You want to give the impression that you are actually looking for a job. There are plenty of writing tools on the Internet that will help you put together a great looking resume. When you send in the resume (whether e-mail or snail mail) don’t use emoticons or IM language in your emails.
· Follow-up. Make sure to call the company where you’ve sent your resume within a week of sending it. Companies often keep track of how often you call and how interested you seem. If they call or e-mail you, make sure to answer voice mails and emails promptly. Standing while you talk on the phone will often help you enunciate and avoid mumbling.
· Be proactive. If all else fails and you are unable to acquire an interview through normal processes, show up at the company’s door and ask if you can talk to the HR Department. Make sure to have your resume with you, dress in a manner that is appropriate for the world you are trying to enter, be professional, be cheerful, be positive, don’t be outwardly aggressive.
· Present yourself in a professional serious manner. It’s okay to be cheerful but don’t giggle. Prepare questions that make you sound interested in the job you are hoping to get. Research the company and the people who are interviewing you before you go into the interview. Google is a wonderful thing – use it! Bring copies of your resume with you; you never know if your interviewer has already seen it and he/she will appreciate you thinking ahead.
· Dress appropriately. As a matter of fact overdress a little bit, but not like you are going out clubbing. If showing the hair on your chest, your boxers, your thong or your cleavage could help you get an internship, then would you really want that internship? If you said yes to this question then don’t bother reading on since your chances of success are so remote. Dress conservatively and keep your areas of self-expression to an absolute minimum. Do not draw attention to yourself because of your eleven piercings, your tattoos or your face jewelry or your incredibly jelled spiked appearance or your belly ring or belly for that matter.
· Give a firm handshake and make eye contact. If you don’t know how to give a firm handshake then practice it with your friends or your parents. Look people in the eye when you shake their hands and look them in the eyes when speaking. It’s okay to blink, but it’s not okay to look out the window when they are talking to you. Sit up in your chair during the interview in fact lean forward a bit in your interview – it shows you’re engaged.
· Bring a pad and a pen with you. Take notes. Interviewers like people who are interested enough to write things down. Interviewers believe they are important and if you write down what they say they will know you also believe they are important. Don’t expect them to know that you have a photographic memory and don’t require taking notes (don’t tell them that either, it will sound too much like teenage bravado). Presumably you have been in school for a couple of years (whether you attended classes or not) so it is expected that you know how to take notes.
· Say the right things. You don’t have any experience…yet, but you have a lot of other great qualities. Tell the interviewer what they are. They probably aren’t going to ask whether you are resilient, have high energy, take direction well, can work independently, whether you are inquisitive (prove it by asking questions), that you learn quickly, that you are extremely adept at mathematics, finance or that your favorite class was psychology or statistics. Tell them, they want to know these things. They don’t care if you skateboard or excel at beer pong. Don’t call the interviewer dude. Ask them what they are seeking in a candidate.
· Write a hand-written, personalized thank you note. Make sure you do this for each interviewer immediately following the interview and send it that evening. They are interviewing more than one person for the job they are filling, set yourself apart from the competition. It’s ok to send an e-mail in addition to this, but do not send an e-mail instead of a hand-written note.
Lastly here is my advice to every intern, to every new employee and to my three kids who by the way all had incredible internships and now have great jobs. Do what you say you are going to do, always. That could be the subject of the next article some unsuspecting CEO might want to write about.